Privacy Policy
AscenteVMS Software Group ("AscenteVMS", "we", "our", or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or otherwise interact with us online.
This Privacy Policy applies to AscenteVMS Software Group and its related products and services, and governs information collected through our website. It does not apply to information collected through other channels, including customer agreements governing our software and services.
Information We Collect
We may collect both non-personally identifiable information and personally identifiable information, depending on how you interact with our website.
Non-Personal Information
We collect information typically made available by web browsers and servers, including:
- Browser type and version
- Language preference
- Referring website
- Date and time of access
- General usage and interaction data
This information is used to understand how visitors use our website and to improve performance and user experience.
Personal Information
We collect personal information only when voluntarily provided by you, including when you:
- Submit a contact form
- Request information or a demo
- Subscribe to communications
This information may include:
- Name
- Email address
- Company name
- Any additional information you choose to provide
How We Use Information
We use information for the following business purposes:
- Responding to inquiries and requests
- Providing information about our products and services
- Improving website functionality and user experience
- Communicating updates, where permitted by applicable law
We do not sell personal information to third parties.
Disclosure of Information
We may disclose information:
- To service providers that support our business operations, subject to appropriate confidentiality, privacy, and security obligations
- Where required by applicable law, regulation, or legal process
- To protect the rights, property, or safety of AscenteVMS, our customers, or others
Third-party providers are subject to due diligence and contractual safeguards consistent with our vendor management practices.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website performance, and store user preferences.
You may configure your browser to refuse cookies; however, certain features of the website may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites. AscenteVMS does not control and is not responsible for the content or privacy practices of those websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, consistent with industry standards and corporate security requirements. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
Artificial Intelligence (AI) Usage
AscenteVMS Software Group uses Artificial Intelligence (AI) technologies in a controlled and responsible manner.
Our use of AI is governed by a separate AI Policy, which outlines how AI is applied, how data is handled, and the safeguards in place to ensure security, transparency, and compliance.
Your Choices
You may opt out of receiving communications from us at any time by:
- Using the unsubscribe link in our emails
- Contacting us directly
Changes to This Policy
AscenteVMS may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@ascentevms.com
Company: AscenteVMS Software Group
Disclaimer
This Privacy Policy is provided for informational purposes only and does not create contractual rights or obligations. Specific terms governing data use may be set out in separate agreements with AscenteVMS Software Group.